User Experience Design 2019
As an avid reader, I decided to redesign the Goodreads app as my personal project over the summer. Goodreads is a social media platform where users can track the books they read, review books, join reading groups, write fanfiction, and many other book-related things. It is sometimes referred to as "Facebook for books" and has around 90 million members.
The following presentation walks through my redesign process from beginning to end. Click on the presentation to move to the next slide.
Weather Wheel Mini Challenge
I was challenged to design a weather app to help a user plan their day. My goal was to design an interface that showed the weather throughout the day without tapping or scrolling through pages so that busy users could gain basic information, such as whether they should bring an umbrella to work, with a glace. This was a quick-challenge and was meant to be completed in no more than 8 hours.
The following presentation describes my design process and shows a few annotated wireframes of my final product-- the "Weather Wheel." Click on the presentation to move to the next slide.
Electronic Medical Record Mini Challenge
I was challenged to design an electronic medical record (EMR) interface that would help quickly communicate information to doctors before they see a patient. Family history, patterns, past health, and note-taking features were all emphasized in the prompt. As someone who has worked closely with doctors and graduated emergency medical technician school, I knew I wanted an interface that would give medical staff a calm, clean experience and maximum face-to-face time with patients.
The following is a PDF of the four high-fidelity wireframes I completed for this challenge. Below that is a presentation explaining my design choices and some of the functionality of the interface.
The following is my design choices presentation. Click on the presentation to move to the next slide.
User Experience Design 2017-2018
For a class project I was asked to design an app that would help solve a problem that I found in my community. I was inspired by my service fraternity Alpha Phi Omega to make an app to combat hunger and help struggling food banks in my neighborhood.
What I learned
In order to encourage more people to donate food, I needed to learn why people weren't donating. This project taught me that truly user-centered design includes user research with every step-- and even before the very first step.
Through user research, I found that people don't donate food due to lack of information and lack of convenience, not due to lack of food. Therefore my goal was to make the donation process as simple as possible. Users simply log the food they are willing to donate and are instantly matched with people or organizations who are seeking those foods. Once matched, the user is given all the information they need to make the donation, including the organization's hours, pick-up locations, proximity and location on a map. The app offers a similar process for people or organizations seeking food donations. Usability testing showed that people find the app incredibly intuitive and easy to use.
Town of Chapel Hill Website Redesign
I was challenged to redesign the Town of Chapel Hill website as a class project. I worked with a team to conduct user research and worked on my own for the remainder of the project, including all the wire-framing and design. The Town of Chapel Hill met with my team to discuss what they were looking for in their new website design, and this project was based on trying to meet the needs of this client.
What I learned
Not all users will verbally express the biggest problems they are having with a website. For example, an individual squinting at a menu and expressing frustration in too many menu options may also be frustrated with the size of the font. Therefore design must be based as much on observing users as listening to them.
User testing revealed that people found the Town of Chapel Hill website confusing to navigate, as there are well over 200 menu options and page labels are not intuitive and do not fit the mental model of the users. My redesign was created to minimize confusion without over-consolidating the menu options. My menu offers fewer than 40 options alphabetized in larger print to help users scan options quickly. Large, colorful buttons on landing pages are meant to reduce the stress of seeing pages lined with dozens of links. The most visited pages are available off the home page and icons, such as the calendar, are larger and more suited to the mental model of the audience.
Boarding Pass Mini Project
This was a small user interface challenge in which I was asked to redesign a boarding pass to make it more user friendly.
What I learned
It is important to find a balance between the things that the user wants to see (such as their seat and gate number) and the things that are necessary to include on a document (such as the QR code and passenger's name).
My design was created for a phone screen, so I aimed to include all the necessary boarding pass and traveler information in the space of a smart phone screen. I decided to separate the information into two sections -- boarding information and flight information. the flight information is on top to give the user a security in knowing they are holding the correct ticket. In the bottom section, I highlighted the information that the user is most likely to look for while in a rush.